Role

01 · Sponsor proposition · ReferralCierge · Partner-enabled underwriting governance

Give distribution partners a clearer way to handlereferred cyber cases.

ReferralCierge helps platform sponsors coordinate broker clarification, evidence custody, underwriter authority, appetite feedback and decision receipts across referred SME cyber risks — without exposing raw client data or slowing the digital platform.

02 · The case

A broker submits a cyber risk that falls outside automated appetite.

03 · What ReferralCierge does

ReferralCierge shows the sponsor, broker and underwriter what evidence is needed, who may decide, and what receipt proves the outcome.

04 · Sponsor journey

How the platform sponsor uses ReferralCierge

Step 1

Configure partner access

Invite brokers, underwriting teams and product leads into a governed referral workspace.

Step 2

Define referral parameters

Set project, product, appetite, authority and evidence parameters for referred cyber cases.

Step 3

Receive referred cases

Automation handles ordinary submissions; edge cases are routed into ReferralCierge.

Step 4

Coordinate clarification

Brokers receive structured evidence requests instead of fragmented email chains.

Step 5

Govern underwriter decisions

Underwriters review evidence, authority limits, appetite flags and advisory notes before acting.

Step 6

Capture feedback

Product and appetite teams see recurring friction, coverage requests and referral patterns.

Step 7

Prove the action

KATLAS signs a receipt showing custody, authority and outcome without exposing raw private data.

05 · Stakeholder coordination

Coordinate by partner, project, case or portfolio

The sponsor can organise referred work along the axes that matter to the book — distribution, product, appetite, project and learning — without forcing distribution partners through a single workflow.

Explainer only · admin console out of scope for this demo

Distribution partner
Broker channel
Product line
Referral type
Appetite rule
Project / pilot
Portfolio segment
Renewal cohort
Claims-learning theme

05 · Stakeholder coordination — what each role gets

What each stakeholder gets

Platform sponsor
A governed operating view of referred cases, partner performance, appetite friction and decision evidence.
Broker / distribution partner
Clear evidence requests, faster clarification, less ambiguity and a visible route to decision.
Underwriter
A structured referral workbench with authority gates, evidence status, advisory notes and decision receipts.
Product / appetite lead
A feedback loop showing where appetite, wording or eligibility rules are causing friction.
Portfolio / claims reviewer
A safe evidence trail linking decisions to later learning without exposing raw client evidence.

06 · Why KATLAS sits underneath

Governance for the actions, not a replacement for the platform.

KATLAS does not replace the underwriting platform. It governs the actions around the platform: who requested evidence, who had authority, what was shared, what was withheld, what decision was made and what receipt proves it.

Custody controls the evidence.
Authority governs the action.
Receipts prove what happened.

Custody

Brokers and clients retain raw evidence. References and counts only.

Authority

Named human role authorises every governed action. Gates are visible.

Receipts

Signed envelope kept server-side. Public receipt shows metadata only.

07 · Workbench & receipt journey

Step into the workbench

Follow the referred case end-to-end: review the broker submission and automated flags, request clarification, watch evidence custody, decide within authority and read the signed KATLAS receipt.

BRK-2026-0142
SME Technology Client
Broker Partner A · Technology / SaaS
Awaiting Manager Authority
Limit requested
$5.0m
Referral flags
6
Receipts recorded
4

Follow this case →

Latest KATLAS receiptRecorded · Stage 1 unsigned
Receipt hash
sha256:873ad3b103fa6f1132bfb1295a23e09ac546d11251450bebf7e0488c61b1cfc6

The public receipt shows only governance metadata — hash, signer reference, timestamp, outcome, shared evidence refs, withheld-evidence count and CAR summary. The full signed envelope stays server-side.

View latest receipt

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